Wondering what to expect? Here are the most common questions patients ask about my care process, scheduling, provider contact, and equipment.
Have questions? Explore our FAQ to learn more about FROG & LILY, and how to get started with our telehealth services.
I accept self pay: credit and debit cards for all services.
HSA/FSA cards may be used for membership fees only.
Insurance may be used to cover labs, imaging and facility fees.
Yes. Options include in person, virtual, or hybrid care. Availability is determined on a case by case basis by the provider and your location.
Please text your Zip Code and Full Name to 945 500 7425 and I can verify the specific visit types available to you.
If you cancel with less than 24 hours notice or miss your appointment, a $25 cancellation fee applies.
I provide care for patients ages 2 to 60.
I am happy to review and discuss previous lab results with you to track trends and create a treatment plan. If labs are older than 90 days, a fresh panel is recommended for current insights.
The consultation fee remains the same regardless of recent lab work, as the cost covers a full health evaluation, risk identification, and the development of your personalized treatment plan.
I offer compassionate, personalized, and high quality care with flexible scheduling and no waiting rooms or office delays to fit your busy lifestyle.
Experience premium virtual healthcare with FROG & LILY and The Rainbow Road. Operating on a concierge model, we provide unrushed, personalized, and compassionate care.
FROG & LILY: Focused, on demand care for weight loss, hormone therapy, mental health, and acute visits.
The Rainbow Road: Comprehensive primary care and preventative wellness, utilizing insurance for labs, imaging, and referrals.
All you need is a smartphone, tablet, or computer with a camera and a stable internet connection.
Yes. Same day and next day appointments are often available, depending on availability and service type.
You can cancel or reschedule your appointment up to 24 hours before your scheduled time through support@frog&lily.com or by texting CANCEL to 945 500 7425.
Yes, when clinically appropriate, I can send prescriptions directly to your preferred pharmacy after your virtual consultation.
Compounded prescriptions will be sent to affiliated pharmacies throughout Texas.
For general information, you can text me at (945) 500 7425.
If providing personal information, please download our HIPAA compliant OnPatient App to send documents, review lab results, and more.
You can also contact me through e-mail at support@frog&lily.com.
I’m happy to answer any questions before or after your visit.
Still wondering about something?